utility

PC App

For first-time users

By installing the PC application for ALTERICNOTE on your local PC, you can send and receive documents or manage PDF files which are saved on your device.

The procedure is as follows :

  1. Press the power button of ALTERICNOTE to turn on the power.
  2. The setup will start the first time you turn on the power. Follow the screen of ALTERICNOTE to complete the setup.
  3. Download the ALTERICNOTE app to your PC from the website.
  4. Install the ALTERICNOTE app on your PC.

    ■ For Windows users

    Execute the downloaded file ○○○○

    ■ For macOS users

    Double-click the downloaded file ○○○○ to open it, and start the installer ○○○○ in the folder.

    Cautions

    When the below dialog appears on your display during installation, please update the macOS version to 10.14.6 and install again, or Install accordingly by the following procedures.
    Dialog:
    “This software cannot be opened because it cannot be confirmed whether ○○ is malicious software”
    Procedures:
    Right-click on the installer ○○→Press “Open” from the menu→Press “Open” from the dialog. Then follow the instructions on the screen to install.

  5. Launch the ALTERICNOTE app installed on your PC.

    Cautions

    Please keep your PC connected to the network when launching the app.

  6. Connect ALTERICNOTE and PC with the USB cable included.
  7. Set the connection of ALTERICNOTE, by following the instructions on the screen.
    ・・・That’s all for the set up!・・・

Windows 11 Home(64bit)or Windows 11 Pro(64bit) –
Windows 10 Home(64bit)or Windows 10 Pro(64bit)

Connection may not be possible depending on the PC usage environment (security software, firewall, VPN).
The connection between the device and the PC is via IP communication. Once the VPN software has started on the PC, communication other than the VPN connection destination will get blocked. When connecting, please shut off the VPN.

macOS 11(Big Sur)、macOS 10.15(Catalina)、
macOS 10.14(Mojave)、 - macOS 12.1(Monterey)

Connection may not be possible depending on the PC usage environment (security software, firewall, VPN).
The connection between the device and the PC is via IP communication. Once the VPN software has started on the PC, communication other than the VPN connection destination will get blocked. When connecting, please shut off the VPN.

ALTERICNOTE
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00.00.00 Ver1.2.1

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Template

Select the template you want to use then click “Open” to move to preview. After checking the contents, click the “download” button to download into your local PC. Connect your PC to your device and transfer the downloaded template to your device by using the PC app.

Firmware

To update the newest firmware, you will need the ALTERICNOTE app
Please download the main software from hear at the website.
Check the manual for the updating procedures and precautions

PDF

Warranty Policy

Please check the Warranty Policy for warranty claims
※ Our contact will be included in the Warranty Policy